Last updated: July 18, 2021

At PolinatjeDraws, we are committed to maintaining the trust and confidence of visitors to our website.

The following privacy policy details information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Definitions
PolinatjeDraws: KTPD is trading as PolinatjeDraws, PB 1164, Leuven, 3000, Belgium.
GDPR: General Data Protection Regulation Act.
Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processor: Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.
Data Subject: Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Personal Information: Personal Information means any information that may be used to identify you, such as your name and email address.

Collection and Use of Personal Information
In general, you can browse the PolinatjeDraws website without giving us any personal information. We collect only anonymous, aggregate statistics. There are some services on our website that require you to be registered. For example, to receive our newsletter. As part of the registration process, we collect your personal information, such as your name and email address. We use this information to send you newsletters if you’ve opted-in to receive them. We will never sell, rent or trade email lists with other companies and businesses for marketing purposes. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. 

Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers 
We engage certain trusted third parties to perform functions and provide services to our shop, such as payment processing and postal services. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with laws
We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 10 years.

International Transfers of Personal Data
We may transfer to, and store the data we collect about you in countries other than the country in which the data was originally collected, such as, for example, the United States. Your personal information may be transferred to the countries that do not have the same data protection laws as the country in which you provided the data. While our data processing partners are located in the U.S., they are certified to the EU-U.S. Privacy Shield Frameworks and Swiss-U.S. Privacy Shield Framework. We are committed to protecting your data and will only work with data processing companies that are GDPR compliant. 

Access to Your Personal Information 
You are entitled to access the personal information that we hold on you. Please email your request to info(at)polinatjedraws.com.

Updating Your Personal Information and Unsubscribing 
You can unsubscribe from our newsletter at any time, by clicking the unsubscribe link at the bottom of any of our newsletter emails or by emailing info(at)polinatjedraws.com.

Use of Cookies 
See our Cookie Policy.

Links to Other Web Sites 
Our website contains links to information on other websites. On websites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

By using our website, you consent to the collection and use of the information you provide to us, as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice, so make sure you check back occasionally. If we change our Privacy Policy, we will publish those changes on this page. If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us at info(at)polinatjedraws.com.